Shipping & Returns

kassaki wants to ensure your complete satisfaction with the Items. For online purchases, we will accept Items not used or damaged for a full refund as set out above. When your order is confirmed by us, a contract is formed between us for the supply of your goods. You may cancel the contract by notifying us no later than 7 working days after we deliver the goods that you are cancelling the contract.

Contacting Us
If you would like some help when ordering, have a query a about your order, or would like to provide us with feedback on our service, please email us at  or telephone +44 (0) 116 2102687 between 9am – 4.30pm Mon. to Fri.



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